“I ordered. The Morimoto 5five hid's for my heads and fogs on a 2007 Dodge Ram 2500 through another vendor of TRS. I received the systems about two weeks later due to a backorder issue around Christmas. When I received the package I was pleasantly surprised with the quality if the kit. It was properly packed and protected. The wiring harnesses had a braided material on the wire bundles and heat shrink wrapping at all of the plugin/ wiring connections. I also received a Mopar specific wiring harness along with the Morimoto generic harness. The install took approximately 2 hours but would have been quicker had it not been my first bi xenon install. After installing the lights and harness I ended up finding that I had a problem with the wiring harness due to it having been part of a batch of harnesses which had been wired improperly.
After contacting the vendor, I was able to make contact with Matt Kossoff via email and he promptly responded and via email I set up a date to got to their Atlanta, Georgia office to receive assistance with my wiring issues. On Friday, February 15, 2013 at around 10:00 am I arrived at the office. I wanna say these guys are jam up as far as customer service goes. When I entered the shop everyone appeared to be busy with other things but as soon as they heard the door open everyone stopped what they were doing and Andrew Powers asked me if I needed any help. I asked if Matt was available and Andrew advised me that he currently wasn't and asked if I was having issues with my Dodge. I was impressed that even though Matt wasn't available, that the other guys knew that I was coming. Andrew assured me that he was familiar with the Dodge harness issues and that he should have no issues pinpointing the problem and getting me fixed up. We then went out to the truck and after getting some tools and removing the headlights, Andrew advised that there was a wiring issue that would need to be re-wired. Next I met Nate Brick who was described by Andrew as the "wiring guy". Nate was a nice guy and he completely rewired one of my factory connectors (I broke it) and both sides of the problem harness in a very short time period.
During this process I was impressed with the friendliness of Andrew and Nate as we talked of non work related topics and it was a really cool interaction which was more than I expected especially from such a notable company. These guys answered all of the questions I had and truly gained a dedicated customer. I will go directly to them in the future when I make future purchases for a retrofit kit and led light bar for my Dodge as well as a retrofit for the Jeep my wife is looking to buy.
As far as the hid's go I first used them last night with no more issues and they really throw some light, so much that it is a completely new driving experience.
I look forward to dealing with these guys in the future. And a big thanks to Andrew and Nate.”
— Bryson-Taylor Banks
“I have been buying things from TRS for sometime now from bulbs to complete retros, they still have yet to fail. Their staff is the best quick to respond no matter what you ask, the warranty is great most companies offer only 1yr but TRS offers a range of warranties. I have not been disappointed by anything I bought from them, I recommend anyone looking for good quality parts to check out TRS you won't be disappointed”
— Anthony Giocondo
“Before making decision to retrofit my headlights with projectors, I made some massive research work for couple of weeks. Almost every single good DIY/guide recommended The Retrofit Source projectors. I studied my Civic 92-95 SPEC-D headlights and ordered a Bi-Xenon Morimoto H1 5.0 projectors. The shipping time from USA to Finland was faster than the Finnish customs service! The package arrived to Finland in just a 4 days, when the Finnish customs processed the package 5 days.
When I got and opened the package, I saw perfectly invidually packed projectors and installation hardware + other nice goodies! I just couldnÂ´t stop smiling. Installation could not have been any easier. Some thought came out my mind that these projectors were designed to these headlights just because the fitment was perfect. I didnÂ´t have to modify anything. No glue or additional screws used. Perfect bolt on with just a basic tools! IÂ´m very happy with these, you have top products with top customer service. Thank you very much! IÂ´ll surely buy again from you!
— Jari-Pekka Kuronen