“First of all, I have a set of mini-h1 projectors retrofitted into my car and they seemed easy to install. I'm not crazy about the cut-off as it isn't crisp but it's better than other aftermarket kits I've used. That wasn't a bad transaction, I ordered and got the right parts.
The problem lies in when you get the WRONG part. The customer service is horrible. I've dealt with 3 people for 2 months now. The first saying I had the wrong part but that they'd exchange for the proper one, then sending me the same thing I had after I had to pay for shipping BOTH ways again.
The second person told me my car COULDN'T be wired the way that it is only because it isn't wired how he prefers it and then sent me a COMPLEMENTARY replacement part which is still the same as the first two!
The 3rd guy would only direct me back to the website stating that's the preferred method of them handling issues. (Talking to a REAL person apparently is NOT their preferred method!!!!)
SO I'd like to thank that man for pointing me to the ONE spot I may be able to get my issue resolved!!!
GOOD LUCK buying from them! If you get the right part it should be decent but if not, you're SOL!!!”
“I first purchased from TRS about a year ago. I purchased the 50 watt h4 kit it has been by far the highest quality kit I have ever owned. So when it came to purchase for a new ride, I looked no where else. I ordered the H11b Kit 35 watt, 9005 XB Led bulbs, and the Type T XB Led fogs, I could not be more satisfied with my purchase. Do your self a favor a upgrade today your eyes will thank you!”
“after trying all brands, nothing like TRS, i have it my 13 elantra limited , 35w hid kit, 6000k with hd harness , and capacitor , im so happy, no flicker, or problems, i going for the second set for my wife's crv”