“I ordered my parts on a Tuesday, they shipped that day, and I had them Friday. 10 Minutes after I placed my order, Nate called me to tell me the Angel Eyes I ordered were on backorder, and would be in on Friday. They came in Friday, I got them Monday.
Words cannot describe how pleased I am with everything, the service, the parts, the shipping, and the resources they make available to you right on their website.
11/10, 110%, 6/5. I can't give enough stars for their service. No waiting on hold for an eternity to speak to an actual person, who cannot help you. With TRS I waited at the MOST 3 seconds while my call was transferred, and my questions (this was my first retrofit, so I had a few) were answered immediately. They helped me with everything from wiring, to what type of paint I should use, even calling me to tell me that a different set of Angel Eyes would work much better in the shrouds I had ordered.
Again, 11/10, 110%, 6/5. Everything was perfect, no missing pieces, no smudged lenses, everything worked how it should, with no problem. When TRS says they only stock hi-quality components, they aren't kidding.
Once Again, 11/10,110%,6/5. Extremely fast, extremely accurate ETA's, everything was extremely well packaged and wrapped in bubble wrap or sitting in packaging peanuts.The box was double taped so I had no worries about it tearing and me losing parts.
For the last time, 11/10, 110%, 6/5. They had detailed, well written, diagramed and photographed examples of exactly what I needed, I didn't have to guess as to what went there, nor did I have to search on forums for hours to find out how to assemble my kit.
Overall, I could not be more pleased. It is literally impossible for me to be more pleased with TRS than I am right now.
Within the first day I had my kit done, I received more compliments from other drivers and specifically Jeep drivers, on how good my lights look. All have asked where I got the parts, and without a doubt I will and have told the about TRS.”
— Nathaniel Sakers
“I live in michigan well i was actually down here in Georgia. So i was able to actually go to TRS direct and it was deff. a cool thing to see met the whole crew andrew , matt and many more. they were all really cool gave me a cool tour of the shop & matt deff hooked me up. There customer service is nothing more then excellent just how it is over the phone. and as usual amazing product's im a TRS customer 4 Life i will recomend nothing but TRS as well to anyone i know. If you ever are in Georgia deff. visit there shop it's a once in life time experience to see all the projector's they deal with and how they do everything it's a real cool thing to see. Hope to visit there again one day when im down here again maybe i'll maybe some extra cash to get some better projectors;) and maybe ill be lucky they'll have a t-shirt in my size hahaha.
— Justin Wrinkle
“The Retrofit Source is a company of top knowledge! Truly a bunch with love for what they do. I purchased the sport bike kit. Had it in no time and installation was simple as could be with they directions they gave. I can't wait to have another project to be able to purchase through these guys again! Great to know people and business that care about their customers like this still exist!”
— Marc Zeglis